Phone-first SDRs · from $2,199/month

Outsourced SDR Services

A dedicated sales development rep who calls your target accounts, reaches the people who decide and books meetings for your account executives. Every call is made by a real person and recorded. Calls start in about 2 weeks.

Outsourced SDR Services, in Short

Switchstack's outsourced SDR services give you a dedicated sales development rep who phones your target accounts, finds the people who decide, checks that they fit and books meetings for your account executives. Your SDR only makes calls: no email sequences or LinkedIn outreach. With We Call for You, we recruit, test and manage the SDR for $2,199 to $3,099 a month; with Hire a Caller, the SDR joins your team and reports to you for $1,499 to $2,399. The price depends on the country your SDR works from. There's no setup fee and no charge per meeting, it's month-to-month, and calls start in about 2 weeks.

What Does an Outsourced SDR Do?

An outsourced SDR does the first part of selling: finding the right people at the right companies and getting them into a meeting with your salespeople. Ours do it by phone.

Your SDR does

  • Calls the accounts and job titles you choose, during their business hours
  • Gets past the front desk and reaches the person who decides
  • Asks your qualifying questions: fit, timing and who else is involved
  • Books meetings straight onto your account executives' calendars
  • Writes a note on every conversation, and every call is recorded
  • Calls back no-answers and follow-ups on the schedule you agree on

Your SDR doesn't

  • Send email sequences or LinkedIn messages
  • Run demos or close deals: that stays with your sales team
  • Buy lists for you: your SDR works the list you give us
  • Get paid per meeting, so there's no reason to book meetings that don't fit

Not sure whether you need an SDR or a BDR? They're often the same job with a different name. See SDR vs BDR.

How outsourced SDR services work: your SDR calls target accounts, qualifies them, books meetings and reports weekly

How Much Do Outsourced SDR Services Cost?

One flat monthly price per full-time SDR, set by the service and the country your SDR works from: $2,199 to $3,099 for We Call for You, where we run the calling, or $1,499 to $2,399 for Hire a Caller, where the SDR reports to you. No setup fee, no per-meeting charge, month-to-month with 30 days' notice.

Caller based inBest for callingHire a CallerWe Call for You
Philippines

English and Filipino

United States, Canada, Australia, New Zealand, Singapore and 1 more$1,799/mo$2,499/mo
India

English and Hindi, plus regional languages

United Arab Emirates, Saudi Arabia, Qatar, Singapore, United Kingdom and 1 more$1,499/mo$2,199/mo
South Africa

English, often as a first language

United Kingdom, Ireland, Germany, Switzerland, Sweden and 8 more$2,199/mo$2,899/mo
Latin America

English and Spanish

United States, Canada$2,399/mo$3,099/mo

Launch offer: 20% off the first 2 months, so an SDR starts from $1,199 a month. No code needed.

Outsourced SDR vs In-House SDR: Which Costs Less?

An in-house SDR costs their salary plus what employers pay on top, before commission, recruiting, equipment and the time someone spends managing them. Here's that cost per month in three markets, from public salary data:

In-house SDR inAverage base salaryEmployer costs on topAbout per month
United States$52,866 a yearBenefits of about 43 cents per dollar of wages (BLS)About $6,290
United Kingdom£30,002 a year15% employer National Insurance above £5,000, plus at least 3% pension (GOV.UK)About £2,870 ($3,850)
AustraliaA$60,412 a year12% superannuation (ATO)About A$5,640 ($3,960)
Outsourced SDR (Switchstack)One monthly fee. No benefits, payroll or recruiting on your side.$1,499 to $3,099

Money isn't the only difference. An in-house SDR gives you full control and keeps what they learn inside your company, but you recruit, train and coach them. Our guide to in-house SDR vs outsourced cold calling compares control, ramp time and risk, and SDR salary by country has the pay data for more countries.

Where Does Your Outsourced SDR Work From?

Your SDR works your prospects' business hours from one of four countries, and we pick the country to fit your market:

  • South Africa: the UK, Ireland and Europe on a normal day shift. Many callers speak English as a first language.
  • Latin America: the US and Canada on the same hours as your team, in English and Spanish.
  • Philippines: the US on a night shift, and Australia and Singapore on a day shift, from the largest pool of experienced callers.
  • India: our lowest price, for the Gulf on a day shift and the UK in the afternoon.

Still choosing? Our country matcher recommends one in four questions, and our cold calling services page covers every market we call into.

How Do Outsourced SDR Services Start?

In four steps, and your SDR is usually calling in about 2 weeks:

  1. A 30-minute call. Your offer, the accounts you want, the job titles and what a good meeting looks like.
  2. We test SDRs on your offer. Candidates do role-play calls using your pitch. You hear the recordings and approve one.
  3. Script, list and rules. We write the script with you and check your list against the calling rules in each market.
  4. Calls start. In about 2 weeks. With We Call for You, we manage your SDR every day and send a weekly report.

Who Uses Outsourced SDRs?

B2B companies whose buyers take a phone call, and whose sales team would rather spend its time in meetings than finding them:

How Do You Choose an Outsourced SDR Company?

Ask every provider the same questions before you sign. Here they are, with our answers, so you can compare like for like:

Question to askSwitchstack's answer
Who manages the SDR day to day?With We Call for You, we do: script reviews, call reviews and daily coaching. With Hire a Caller, you do, and we handle the contract, pay and equipment.
Can I hear the calls?Yes. Every call is recorded, and you can listen to any of them.
Who owns the recordings, notes and contact data?You do. Your lists, scripts, recordings and notes stay yours, and when you stop, we return or delete them at your request.
Is there a setup fee, a minimum term or a per-meeting charge?No setup fee, no per-meeting charge, and no minimum term: it's month-to-month with 30 days' notice.
What if the SDR isn't a fit?We replace them free of charge in the first 30 days.

For the full list, take our questions to ask a cold calling agency into every sales call.

FAQ

Outsourced SDR Services: FAQs

What it costs, what your SDR does and how it starts.

What is an outsourced SDR?
A sales development rep who works for an outside company instead of your own. They do the top of the sales process: reaching new prospects, checking they fit and booking meetings for your salespeople, who then run the demo and close the deal.
What is SDR as a service?
Another name for outsourced SDRs: you pay a monthly fee for a sales development rep instead of hiring one. With Switchstack, that's one dedicated, full-time SDR per fee, working 40 hours a week on your accounts only.
How much do outsourced SDR services cost?
With Switchstack, $2,199 to $3,099 a month per full-time SDR with We Call for You, or $1,499 to $2,399 with Hire a Caller, set by the country your SDR works from. There's no setup fee and no charge per meeting.
Do your SDRs send emails or LinkedIn messages?
No. Our SDRs only make phone calls. If you want email sequences or LinkedIn outreach as well, your team or another provider would run those, and your SDR can follow up on the replies by phone.
Do you charge per meeting?
No. You pay one flat monthly price per full-time SDR, who works 40 hours a week on your campaign. Per-meeting pricing pushes callers to book meetings that don't fit.
Who owns the call recordings and data?
You do. Your lists, scripts, call recordings and notes stay yours, as our terms of service say, and when our work ends we return or delete them at your request.
Can my SDR work my time zone?
Yes. Your SDR works your prospects' business hours. We pick the caller country to fit them: for example, Latin America or the Philippines for US hours, and South Africa for the UK and Europe.
Can I manage the SDR myself?
Yes. With Hire a Caller, the SDR joins your team, works your list and script and reports to you, from $1,499 a month. We still find and test the SDR and handle their contract, pay and equipment.
How quickly can an outsourced SDR start?
Usually in about 2 weeks: a 30-minute call, role-play tests with SDRs using your offer, your approval, then the script and the list.

Get an SDR on the Phones in About Two Weeks

Tell us who you sell to and where they are. We'll recommend a caller country, test SDRs on your offer and have one calling in about two weeks.

  • No setup fee, no per-meeting charges
  • Month-to-month
  • Free replacement in the first 30 days
  • A recording of every call

Prefer email? [email protected]

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