Cold Calling for Manufacturers and Exporters

Switchstack's cold calling for manufacturers and exporters gives you a dedicated caller who phones distributors, buyers and procurement teams, finds the ones open to a new supplier and books meetings with your sales team. Callers in Latin America work in English and Spanish. A full-time caller costs $2,199 to $3,099 a month, set by the country your caller works from. There's no setup fee and no charge per meeting, and calls start in about 2 weeks.

• Manufacturers looking for new distributors, dealers or trade buyers
• Component and materials makers selling to other manufacturers
• Exporters reaching importers and distributors in new countries
• Distributors and wholesalers adding new trade accounts

It fits best when you know which buyers order the most from you and someone on your team can take the meetings. If you're opening a new country or channel, start with a few weeks of calls into one type of buyer.

The person who chooses suppliers changes with the type of buyer:

Whoever answers usually knows who buys. Your caller asks, writes down the name, and asks for that person by name on the next call.

Before calls start, we write down with you what a qualified meeting is, using four checks:

Your weekly report shows calls made, conversations and meetings booked. When you tell us which meetings led to samples, quotes or orders, your caller learns what a good meeting looks like for you.

Buyers rarely drop a supplier that works. They add one when something changes, so your caller listens for these moments:

• Long lead times, stock-outs or quality problems with a current supplier
• A line review, when a distributor decides what to carry next year
• A new product, project or customer that needs parts they don't buy yet
• A change in costs, such as duties or freight, that makes their current supplier dearer
• A wish to have a second supplier, so they don't depend on one

When there's no opening yet, your caller asks when they next review suppliers and calls back before then. Offering samples or a small first order is often easier to say yes to than a full switch.

Callers in Latin America are tested on role-play calls in English and Spanish, so one caller can work a list that mixes both, such as distributors across the Americas or Hispanic-owned businesses in the US. Their working day also lines up with buyers' hours across North and South America.

Our other callers work in English. In markets where business runs in another language, we call the importers, distributors and international firms that buy in English. See Latin American cold callers for prices and how we test them.

Cold calling for manufacturers is part of We Call for You, our done-for-you service. It includes:

• A dedicated caller working only on your campaign
• Call script written and tested with you
• Daily management and quality checks by our team
• Meetings booked straight onto your calendar
• A recording of every call
• Weekly report: calls made, conversations, meetings booked

Your part is small: tell us your products, the buyers and countries you want, approve your caller and the script, take the meetings, and tell us which ones were a good fit.

Cold calling for manufacturers costs $2,199 to $3,099 a month per full-time caller, set by the country your caller works from. There's no setup fee and no charge per meeting or per order.

Launch offer: 20% off the first 2 months, so a caller starts from $1,759 a month. No code needed.

With a flat price per caller, your cost per meeting falls as your caller gets better at your market. Our guide to appointment setting cost compares hourly, per-meeting and monthly pricing.

1. A 30-minute call. Your products, your best buyers, the countries you ship to and the languages they buy in.
2. We agree on the list and the goal. Who to call, and what has to be true before a meeting counts as qualified.
3. You choose your caller. We test callers on role-play calls using your offer. You hear the recordings and approve one.
4. We write the script with you, including answers to "we already have a supplier" and "just send me a catalog", and check your list against the local calling rules.
5. Calls start in about 2 weeks. Your caller works your buyers' business hours and books meetings straight onto your calendar.
6. We manage and improve. Daily quality checks, a recording of every call and a weekly report. We change one thing at a time, such as the opener or the ask, based on what the calls show.

Your caller works your buyers' business day, so the best country depends on where they are:

• Philippines · from $2,499 a month

  First choice for United States, Canada, Australia, New Zealand, Singapore, Japan. The biggest pool of experienced outsourced callers, with a neutral accent North American buyers are used to.

• India · from $2,199 a month

  First choice for United Arab Emirates, Saudi Arabia, Qatar. Our lowest price per caller, from one of the largest English-speaking workforces in the world.

• South Africa · from $2,899 a month

  First choice for United Kingdom, Ireland, Germany, Switzerland, Sweden, Norway, Denmark, Finland, Morocco, South Africa. English-first callers on European hours, just one or two hours ahead of London.

• Latin America · from $3,099 a month

  Bilingual English and Spanish callers working the same hours as your North American team.

Your buyers are businesses, so most calls fall under the lighter business-to-business rules. The details differ by country:

• In the US, business numbers are outside the Do Not Call Registry, but a small buyer's personal mobile may be on it. See cold calling laws in the US.
• In Germany, a cold call to a business needs at least presumed consent: a clear reason to think the company would welcome the call. See cold calling laws in Germany.
• In the UK, sole traders can register with the TPS, so a B2B list needs screening against both the TPS and the CTPS. See cold calling laws in the UK.

We check your list against the local rules before calls start. Compare every market in cold calling laws by country. Would you rather manage the caller yourself? Hire a Caller puts a dedicated caller on your team from $1,499 a month.