For commercial insurance agencies and brokers · from $2,199/month per caller

Appointment Setting for Commercial Insurance Agencies

A dedicated caller who phones business owners and finance managers, finds out when their policies renew and books meetings with your licensed agents before the renewal date. We write the script with you, manage your caller every day and record every call. Calls start in about 2 weeks.

Appointment Setting for Insurance Agencies, in Short

Switchstack's appointment setting for commercial insurance agencies gives you a dedicated caller who phones business owners and finance managers, finds out when their policies renew and books meetings with your licensed agents before the renewal date. Your caller doesn't discuss coverage or quotes. A full-time caller costs $2,199 to $3,099 a month, set by the country your caller works from. There's no setup fee and no charge per meeting, and calls start in about 2 weeks.

Want your own quote requests called fast instead? See inbound lead follow-up. Making the calls yourself for now? Our commercial insurance cold calling script shows how to collect renewal dates.

Who It's For

  • Independent agencies writing commercial lines
  • Commercial insurance brokers
  • Agencies that specialize in one industry, such as construction, transport or hospitality
  • Employee benefits brokers selling to employers

It fits best when you know the risks you write well, and your agents have room for more renewal reviews. We call businesses only. We don't cold call consumers for personal lines.

Who Your Caller Talks To

The person who chooses a broker changes with the size of the business:

Business sizeWho usually decidesWhat your caller asks
Owner-run businessesThe owner"When does your business insurance come up for renewal?"
About 20 to 200 staffThe owner, a finance manager or an operations manager"Who looks after your insurance renewals?"
Over 200 staffA finance director, CFO or risk manager"When do you next review your broker?"

What Counts as a Qualified Meeting

Before calls start, we write down with you what a qualified meeting is, using four checks:

CheckWhat it means for an insurance agency
Right riskThe industries, sizes and lines you write well, such as property, liability, fleet or workers' comp
Right personThe person who chooses the broker or signs off the renewal
Real reason to talkA renewal in the next few months, a big premium rise, a claim handled badly, or new risks
Meeting heldThey join the meeting with your agent at the agreed time

Your caller doesn't discuss coverage, quotes or terms. Those need a licensed agent. They write down the renewal date, the current broker, what's prompting a review and who decides, and hand the meeting to your agent with those notes.

Calling Around Renewal Dates

Most businesses only look at a new broker in the months before a renewal. So your caller treats every call as a chance to learn the date:

  • A renewal in the next few months: book a review meeting now
  • A renewal later in the year: note the date and call back before it
  • A big premium rise, a claim handled badly or a new risk: book a meeting whatever the date

Over a few months, your caller builds a list of renewal dates, so more of each week's calls are well-timed.

What You Get

Appointment setting for insurance agencies is part of We Call for You, our done-for-you service. It includes:

  • A dedicated caller working only on your campaign
  • Call script written and tested with you
  • Daily management and quality checks by our team
  • Meetings booked straight onto your calendar
  • A recording of every call
  • Weekly report: calls made, conversations, meetings booked

Your part is small: tell us the risks you write best and your area, approve your caller and the script, take the meetings, and tell us which ones were a good fit.

How Much Does It Cost?

Appointment setting for insurance agencies costs $2,199 to $3,099 a month per full-time caller, set by the country your caller works from. There's no setup fee and no charge per meeting.

Caller based inBest for callingHire a CallerWe Call for You
Philippines

English and Filipino

United States, Canada, Australia, New Zealand, Singapore and 1 more$1,799/mo$2,499/mo
India

English and Hindi, plus regional languages

United Arab Emirates, Saudi Arabia, Qatar, Singapore, United Kingdom and 1 more$1,499/mo$2,199/mo
South Africa

English, often as a first language

United Kingdom, Ireland, Germany, Switzerland, Sweden and 8 more$2,199/mo$2,899/mo
Latin America

English and Spanish

United States, Canada$2,399/mo$3,099/mo

Launch offer: 20% off the first 2 months, so a caller starts from $1,759 a month. No code needed.

With a flat price per caller, your cost per meeting falls as your caller gets better at your market. Our guide to appointment setting cost compares hourly, per-meeting and monthly pricing.

How It Works

  1. A 30-minute call. The lines you write, the industries you serve best and the area you cover.
  2. We agree on the list and the goal. Who to call, and what has to be true before a meeting counts as qualified.
  3. You choose your caller. We test callers on role-play calls using your offer. You hear the recordings and approve one.
  4. We write the script with you, including answers to "we're happy with our broker" and "we just renewed", and check your list against the local calling rules.
  5. Calls start in about 2 weeks. Your caller works your prospects' business hours and books meetings straight onto your agents' calendars.
  6. We manage and improve. Daily quality checks, a recording of every call and a weekly report. We change one thing at a time, such as the opener or the ask, based on what the calls show.

Which Caller Country Fits Your Area

Your caller works your prospects' business day, so the best country depends on where they are:

  • Philippines · from $2,499 a month

    First choice for United States, Canada, Australia, New Zealand, Singapore, Japan. The biggest pool of experienced outsourced callers, with a neutral accent North American buyers are used to.

  • India · from $2,199 a month

    First choice for United Arab Emirates, Saudi Arabia, Qatar. Our lowest price per caller, from one of the largest English-speaking workforces in the world.

  • South Africa · from $2,899 a month

    First choice for United Kingdom, Ireland, Germany, Switzerland, Sweden, Norway, Denmark, Finland, Morocco, South Africa. English-first callers on European hours, just one or two hours ahead of London.

  • Latin America · from $3,099 a month

    Bilingual English and Spanish callers working the same hours as your North American team.

Calling Rules for Insurance Campaigns

Your prospects are businesses, so most calls fall under the lighter business-to-business rules. A few things still matter:

  • In the US, business numbers are outside the Do Not Call Registry, but an owner's personal mobile may be on it. Oklahoma and Maryland also limit most B2B sales calls to 8am to 8pm. See cold calling laws in the US and the rules by state.
  • In the UK, sole traders can register with the TPS, so a B2B list needs screening against both the TPS and the CTPS. See cold calling laws in the UK.
  • In Canada and Australia, calling hours apply to business calls too. See the guides for Canada and Australia.

Insurance has its own rules on who can advise and sell, which is why your caller only books meetings. We check your list against the calling rules before calls start. Would you rather manage the caller yourself? Hire a Caller puts a dedicated caller on your team from $1,499 a month.

FAQ

Appointment Setting for Insurance Agencies: FAQs

What it costs, what your caller does and doesn't say, and how it works.

What is appointment setting for insurance agencies?
It means a caller phones businesses for an insurance agency or broker, finds out when their policies renew and books meetings with your licensed agents. With Switchstack, a dedicated caller does this from $2,199 a month, with no setup fee.
Will my caller talk about coverage or prices?
No. Advice on coverage, quotes and terms needs a licensed agent, so your caller only finds out when the renewal is, who decides and what's prompting a review, and books the meeting.
Do you call consumers for personal insurance?
No. We call businesses for commercial lines. If you want your own personal-lines leads called, people who asked you for a quote, see our inbound lead follow-up service.
How much does it cost?
$2,199 to $3,099 a month per full-time caller, set by the country your caller works from. There's no setup fee and no charge per meeting. Would you rather manage the caller yourself? Hire a Caller costs $1,499 to $2,399 a month.
Why do renewal dates matter so much?
Most businesses only look at a new broker in the months before a renewal. Your caller asks for the renewal date on every call, even when the answer today is no, and calls back in time to get you a meeting before it.
Do you charge per meeting?
No. You pay one flat monthly price per full-time caller, who works 40 hours a week on your campaign. Your caller has no reason to book meetings that don't fit just to hit a number.
How quickly can you start?
Calls usually start in about 2 weeks: a 30-minute call with you, then we test callers on your offer, you approve one, and we agree on the script, the list and what counts as a qualified meeting.

Ready for More Renewal Meetings?

Tell us the lines you write and the businesses you serve best. We'll recommend a caller country and explain how your campaign would work. Callers from the Philippines, India, South Africa or Latin America.

  • Start in about 2 weeks
  • No setup fee, no per-meeting charges
  • Free replacement in the first 30 days
  • A recording of every call

Prefer email? [email protected]

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