B2B telemarketing · from $2,199/month per caller

B2B Telemarketing Services

A dedicated caller who phones the businesses you want to reach and books qualified meetings on your calendar. We write the script with you, manage your caller every day and record every call. Calls start in about 2 weeks.

B2B Telemarketing Services, in Short

Switchstack's B2B telemarketing services give you a dedicated caller who phones the businesses you want to reach, qualifies them and books meetings on your calendar. A full-time caller costs $2,199 to $3,099 a month (about $13 to $18 an hour), set by the country your caller works from. There's no setup fee, the service runs month to month with 30 days' notice, and calls start in about 2 weeks.

Every call works towards one result: qualified meetings for your sales team. Our B2B appointment setting services page explains how we define and count them.

What Is B2B Telemarketing?

B2B telemarketing is selling to other businesses by phone. A caller contacts companies on your list, reaches the decision-maker, finds out whether they have the problem you solve and books a meeting with your salesperson. The calls go to business numbers during business hours, not to people at home.

The same work goes by several names. Here's what each one usually means:

TermWhat it usually means
B2B telemarketingCalling businesses to start conversations, qualify interest and book meetings for a salesperson
TelesalesPhone calls that aim to close a sale, often to leads who already know you
Cold callingCalling prospects who haven't heard from you before
Appointment settingCalls with one goal: a qualified meeting on your seller's calendar

Our outsourced telemarketing covers telemarketing, cold calling and appointment setting: reaching new businesses and booking meetings. For follow-up and closing calls, you can hire a closing caller instead. To learn the basics first, read what cold calling is or our B2B cold calling tips.

What Our B2B Telemarketing Services Include

Our B2B telemarketing services are part of We Call for You, our done-for-you service. Every campaign includes:

  • A dedicated caller working only on your campaign
  • Call script written and tested with you
  • Daily management and quality checks by our team
  • Meetings booked straight onto your calendar
  • A recording of every call
  • Weekly report: calls made, conversations, meetings booked

Your part is small: tell us who you sell to, approve your caller and the script, take the meetings, and tell us which ones were a good fit.

A Dedicated Caller, Not a Seat in a Call Centre

Many telemarketing companies sell call centre hours: agents work through several clients' lists in the same shift. That can suit simple consumer calls. B2B calls are different. Reaching a decision-maker often takes several attempts, and each conversation goes better when the caller remembers the last one.

 Shared call centre seatDedicated caller (how we work)
Who callsOften whichever agent is free, split across several campaignsOne caller who works only on your campaign
What they knowThe scriptYour offer, your buyers and every call made so far
HoursThe call centre's shiftYour prospects' business hours
What you seeA results summaryA recording of every call and a weekly report

A dedicated caller gets better at your market every week. If yours isn't a fit in the first 30 days, we replace them for free.

B2B telemarketing services compared: a shared call centre seat versus a dedicated caller who works only on your campaign

How Much Do B2B Telemarketing Services Cost?

Our B2B telemarketing services cost $2,199 to $3,099 a month per full-time caller, which works out at about $13 to $18 an hour. The price is set by the country your caller works from. There's no setup fee and no charge per lead or per meeting.

Caller based inBest for callingHire a CallerWe Call for You
Philippines

English and Filipino

United States, Canada, Australia, New Zealand, Singapore and 1 more$1,799/mo$2,499/mo
India

English and Hindi, plus regional languages

United Arab Emirates, Saudi Arabia, Qatar, Singapore, United Kingdom and 1 more$1,499/mo$2,199/mo
South Africa

English, often as a first language

United Kingdom, Ireland, Germany, Switzerland, Sweden and 8 more$2,199/mo$2,899/mo
Latin America

English and Spanish

United States, Canada$2,399/mo$3,099/mo

Launch offer: 20% off the first 2 months, so outsourced telemarketing starts from $1,759 a month. No code needed.

Telemarketing agencies charge in four main ways. Here's how they compare:

ModelWhat you pay forWatch out for
Per hourEach agent-hour spent on your campaignMinimum hours, with setup and training fees often billed on top
Per lead or per meetingEach lead passed over or meeting bookedPressure to book anyone who says yes, and arguments over what counts
Monthly retainerA team's time, whatever the resultLong minimum terms and slow months you still pay for
Per caller (how we charge)One full-time caller working only on your campaignYou need to agree with us on the script and what counts as a qualified meeting

Whichever model you choose, compare quotes on what each qualified meeting costs you. Our guide to how many cold calls it takes to book a meeting shows how to work out your number, and the pricing page lists every price and term.

How Our Outsourced Telemarketing Works

  1. A 30-minute call. You tell us your offer, who you sell to and the markets you want to reach.
  2. We agree on the list and the goal. Who to call, and what has to be true before a meeting counts as qualified.
  3. You choose your caller. We match a caller country to your market and test callers on role-play calls using your offer. You hear the recordings and approve one.
  4. We write the script with you and check your list against the local do-not-call rules.
  5. Calls start in about 2 weeks. Your caller works your prospects' business hours and books meetings straight onto your calendar.
  6. We manage and improve. We run daily quality checks and send you a weekly report. We change one thing at a time, such as the opener or the ask, based on what the calls show.

Telesales Outsourcing: Choosing Your Caller's Country

Your caller works your prospects' business day, so the best country depends on where your prospects are:

  • Philippines · from $2,499 a month

    First choice for United States, Canada, Australia, New Zealand, Singapore, Japan. The biggest pool of experienced outsourced callers, with a neutral accent North American buyers are used to.

  • India · from $2,199 a month

    First choice for United Arab Emirates, Saudi Arabia, Qatar. Our lowest price per caller, from one of the largest English-speaking workforces in the world.

  • South Africa · from $2,899 a month

    First choice for United Kingdom, Ireland, Germany, Switzerland, Sweden, Norway, Denmark, Finland, Morocco, South Africa. English-first callers on European hours, just one or two hours ahead of London.

  • Latin America · from $3,099 a month

    Bilingual English and Spanish callers working the same hours as your North American team.

Not sure which one fits? Our country matcher recommends one in four questions.

B2B Telemarketing Services for the UK

In the UK, "telemarketing" is the usual word for B2B calling, and the rules are clear. Live B2B marketing calls are allowed under PECR, as long as you don't call numbers registered with the TPS or CTPS (unless that business has said it's happy to be called) and you stop when asked.

Before calls start, we screen every number on your list against both registers. Your caller always shows their number, and anyone who asks not to be called again is never called again. The penalties are serious: under the Data (Use and Access) Act 2025, the ICO can fine organisations up to £17.5 million or 4% of global turnover for breaking these rules. Read the ICO's guidance on business-to-business marketing for the details.

For UK campaigns we usually recommend a caller in South Africa, from $2,899 a month. South Africa is one or two hours ahead of London, so your working day is theirs too, and many callers there speak English as a first language. See cold calling services in the UK for the other options, or our guide to cold calling laws in the UK for the full rules.

B2B Telemarketing Rules in Other Markets

Every market has its own rules for B2B calls. Here are the main rules in some of the markets we call into:

MarketB2B callsMain rule
United StatesAllowedCheck personal and mobile numbers against the National Do Not Call Registry. No robocalls.
IrelandAllowed with checksCheck landlines against the NDD opt-out register. Mobiles need consent.
CanadaAllowedB2B calls are exempt from the National DNCL. Keep an internal do-not-call list.
AustraliaAllowedFollow the Industry Standard's calling hours, caller ID and identification rules.
SingaporeAllowedB2B calls are outside the DNC rules. Check personal numbers first.
United Arab EmiratesRestrictedCalls only 9am to 6pm, no Do Not Call Registry numbers, heavy fines.

See all 19 markets in cold calling laws by country. These are plain summaries, not legal advice.

How to Choose a B2B Telemarketing Company

Before you sign with any B2B telemarketing company, check these six things:

  1. Who will make your calls. Ask to hear the caller before you sign.
  2. Whether you can hear every call. Recordings show you what your prospects hear.
  3. What counts as a qualified meeting. Agree on it in writing before calls start.
  4. How they follow the rules in your market. Ask which registers they check.
  5. The minimum term and notice period. Long contracts lock you in before you see results.
  6. The cost per qualified meeting. A low hourly rate can still mean expensive meetings.

Our list of questions to ask a cold calling agency goes deeper. Would you rather manage the caller yourself? Hire a Caller puts a dedicated telemarketer on your team from $1,499 a month.

FAQ

B2B Telemarketing Services: FAQs

What it costs, how it works and the rules.

What are B2B telemarketing services?
B2B telemarketing services make sales calls to other businesses for you: they reach the decision-makers on your list, find out who's interested and book meetings with your sales team. With Switchstack, a dedicated caller does this from $2,199 a month, with no setup fee.
How much does B2B telemarketing cost?
Ours costs $2,199 to $3,099 a month per full-time caller, which works out at about $13 to $18 an hour. The price depends on the country your caller works from. There's no setup fee and no charge per lead or per meeting. Other agencies charge per hour, per lead, per meeting or with a monthly retainer, so compare what each qualified meeting costs you.
Is telemarketing the same as cold calling?
Mostly, yes. In B2B, telemarketing and cold calling both mean phoning businesses that haven't asked to hear from you, to start a sales conversation. "Telemarketing" is the more common word in the UK, Ireland, Australia and Singapore, while US buyers usually say "cold calling".
What is the difference between telemarketing and telesales?
Telemarketing usually means starting conversations and booking meetings, while telesales means closing the sale on the phone. Our callers book meetings for your sales team. If you want a caller for follow-up and closing calls, you can hire one to join your team.
Is B2B telemarketing legal in the UK?
Yes. Live B2B marketing calls are allowed under PECR, as long as you don't call numbers registered with the TPS or CTPS (unless that business has said it's happy to be called) and you stop when asked. We screen your list against both registers before calls start.
Do you charge per lead or per hour?
Neither. You pay one flat monthly price per full-time caller, who works 40 hours a week on your campaign. That way your caller has no reason to book meetings that don't fit just to hit a number.
Who makes the calls?
A dedicated caller who works only on your campaign, from the Philippines, India, South Africa or Latin America, chosen to match your market. Every caller is tested on role-play calls using your offer. You hear the recordings and approve your caller before calls start.
Which countries can your callers phone?
We call into 19 markets, including the UK, the US, Ireland, Canada, Australia, the UAE, Singapore and the Nordics. Each one has a page with its calling rules and the caller country we recommend.
How quickly can you start?
Calls usually start in about 2 weeks. First we have a 30-minute call with you. Then we test callers on your offer, and you approve one. Finally, we agree on the script, your list and what counts as a qualified meeting.

Ready for Meetings on Your Calendar?

Tell us who you want to reach and where. We'll recommend a caller country and explain how your campaign would work.

  • Start in about 2 weeks
  • No setup fee, no per-lead charges
  • Free replacement in the first 30 days
  • A recording of every call

Prefer email? [email protected]

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