Outsourced Sales Team in Africa and Latin America
Dedicated sales reps based in your target region who find buyers, visit them, close orders, handle after-sales and follow up on payments. Measured on sales, not calls. You interview your rep before they start, and terms are month to month with 30 days' notice.
Outsourced Sales Team, in Short
An outsourced sales team is a group of full-time sales reps, hired and managed by another company, who sell your products as part of your team. Switchstack provides full-cycle sales reps based in South Africa, Mexico and Colombia who find buyers, visit them, negotiate orders, handle after-sales and follow up on payments, in English or Spanish. A dedicated rep costs $3,900 a month in Africa or $4,200 a month in Latin America, flat, with no commission. You interview and test your rep before they start, and the contract runs month to month with 30 days' notice.
How Is a Sales Team Different From a Call Center?
A call center is paid to make calls. An outsourced sales team is paid to sell. Here's how the work differs:
| Call center or calling service | Full-cycle sales rep | |
|---|---|---|
| Main goal | Calls made and meetings booked | Orders won and accounts grown |
| How they reach buyers | Phone | Phone, email, video calls and visits in person |
| Who closes the deal | Your own team | Your rep, within the prices you set |
| After the sale | Handed back to you | Delivery follow-up, issues, reorders and payment follow-up |
| Measured by | Calls, conversations and meetings | New accounts, orders, revenue and payments collected |
Only need meetings booked for your own salespeople? Our calling service, We Call for You, costs less, from $2,199 a month.
What Does Your Sales Rep Do?
Your rep owns the whole sale, from the first contact to the next order:
- Find and qualify buyers. Distributors, contractors, installers, retailers or end users: whoever buys your products in each country.
- Make contact and visit. First contact by phone, email or video, then visits in person to present your products.
- Quote, negotiate and take orders. Using your price list and discount rules. Anything outside them goes to you, and you sign the contracts.
- Look after the account. Delivery follow-up, problems and complaints, reorders and introductions to other buyers.
- Follow up on payments. Your customers pay you directly. Your rep reminds them before invoices are due and follows up on late payments.
Your rep works full time on your products only, and follows the playbook, prices and rules you share with us during training.
Who It's For
- Manufacturers and exporters selling into Africa or Latin America
- Companies replacing a distributor or agent that stopped growing their market
- Companies that tried a call center and got calls instead of sales
- Companies that need Spanish-speaking reps for Latin America
It fits best when you have products and prices ready for the region, can ship and support customers there, and want someone on the ground before opening an office. Selling mainly to businesses in one country by phone? See our cold calling for manufacturers instead.
How Are Results Measured?
On sales, not activity. These are the numbers you review with us:
| Target | What it shows |
|---|---|
| New accounts | Buyers who placed a first order |
| Orders and revenue | What your rep sold, by country and by account |
| Customer visits | Who your rep met in person, and what came of it |
| Payments collected | Invoices paid on time, and late ones followed up |
| Reorders | Accounts that came back for more |
We set the targets with you in the first month and review them every quarter. Every week you get a pipeline review call, and you can see every account, conversation and visit note in a shared record.
How Do You Choose Your Rep?
You see how a rep sells before they sell for you:
- We shortlist experienced field sales reps for your region and language.
- Each one presents your product to a tough buyer in a role-play, using your real prices.
- You can join a sales competency assessment of the finalists.
- You interview them and approve the rep you want. Nothing is charged before you approve.
- If your rep isn't working out in the first 30 days, we replace them free.
Do the Reps Visit Customers in Person?
Yes. Your rep is based in the region, so meeting buyers in person is part of the job, not an extra. Visits are planned with you around your priority accounts, and travel outside the rep's home country is agreed and budgeted before it's booked.
For big negotiations, a senior member of our team can fly in to join your rep. Those trips are priced separately and agreed with you first.
How Much Does an Outsourced Sales Team Cost?
A full-time sales rep costs $3,900 a month in Africa and $4,200 a month in Latin America. It's a flat fee per rep with no commission, month to month with 30 days' notice.
| Region | Rep based in | Languages | Per rep per month |
|---|---|---|---|
| Africa | South Africa | English | $3,900 |
| Latin America | Mexico and Colombia | Spanish and English | $4,200 |
The monthly fee covers:
- A dedicated rep working only on your products
- Based in the region, visiting customers in person
- Prospecting, presentations, negotiation and orders
- After-sales: delivery follow-up, issues and reorders
- Follow-up on due and overdue payments
- Weekly pipeline review and monthly results against targets
How It Works
- A call with you. Your products, your priority countries and accounts, and what a good month looks like.
- Weeks 1 and 2: shortlist and test. We shortlist reps for your region and test them on role-plays using your products and prices.
- Week 3: you choose and we train. You interview the finalists and approve your rep. We train them on your products, prices and playbook.
- Week 4: your rep starts selling. First on your priority countries and accounts, then the rest of the region.
- Day 90: review. We look at results with you, set the next quarter's targets and decide together whether to add reps.
Outsourced Sales Team: FAQs
What it costs, what your rep does and how you stay in control.
Is this a call center?
How much does an outsourced sales team cost?
Do the reps work on commission?
Do the reps visit customers in person?
Can the reps collect payments?
Who sets prices and signs contracts?
Can we meet the rep before we commit?
How long until a rep starts selling?
Want Sales Reps on the Ground?
Tell us your products and the countries you want to sell in. We'll explain how we'd build your team and what the first 90 days would look like.
- Reps based in the region
- Flat fee, no commission
- Interview your rep before you commit
- Free replacement in the first 30 days
Prefer email? [email protected]
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